As our customer, we welcome you. You will receive the finest quality repairs available. These repairs are made possible only by our continued dedication to the collision industry. We are always working to keep our shop equipped with the technology needed to fix today’s complex vehicles, keeping our technicians up-to-date through on-going training, striving to meet standards of top quality paint and repair work, and dedicated to improving the collision repair industry. As a member of the business community we adhere to a Code of Ethics, our pledge to you of honesty, integrity, safety, and craftsmanship. If you have any questions concerning the estimate/repair process please ask us. Our trained professionals are ready and willing to help you in any way they can. For us, satisfying our customers is the most important goal we have. Don’t hesitate to come and visit us.

 

 10 Things To Know Before Having Your Car Repaired: 

1) Your car is the second largest investment you’re likely to make. Preserve it’s value and your safety by having it repair professionally.

2)Never drive a car that could be unsafe because of damages.

3)Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this or you may leave you car at the shop and ask that the insurance company inspect your car here.

4) You are NOT required by law to obtain more than one estimate or appraisal.

5)You have the right to go to the repair shop of your choice. Your insurance company or any company cannot require you to go to a particular shop.

6)Differences in repair estimates are common. A lower estimate may not include all necessary work. If you’re not sure why one estimate is different from another you’ve received, please ask us.

7)Choose a shop that has uni-body repair equipment and certified (by I-CAR or ASE, for an example) technicians.

8)Ask if the shop will be using genuine manufacturer (OEM) replacement parts.

9)Ask if the shop offers a repair warranty.

10)Let us help you negotiate your claim with the insurance company.

 

If you lease your vehicle, most vehicle manufacturers require all scratches two inches or larger to be repaired at the end of the lease to avoid expensive excessive wear and tear charges. Call Kustom Kolors prior to the end of your lease. We can help and assist you in avoiding any unnecessary excessive wear and tear charges on your leased vehicle.